Customer Care

Questions and Concerns

If you have any other questions, concerns, or feedback, please don't hesitate to get in touch.

Contact info@blkblu.com

Privacy & Security

All payment information on www.blkblu.com is transferred and stored by Merchant Warehouse, our Credit Card processing service. CVV2 numbers are not stored for your protection. BlackBlue and Merchant Warehouse both protect your privacy using industry-standard 256-bit SSL encryption protocol—this fully encrypts any information you transmit while using our website.

BlackBlue collects and retains only the personally-identifiable information that you provide to us. This information (if you so choose) may be shared with our MailChimp account, for the purposes of keeping you up to date with BlackBlue. MailChimp will not share this information with any other parties.

BlackBlue uses a third-party cookie to collect non-personally-identifiable information to use and share with Google Analytics (including Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting). The information is collected through Google advertising cookies and anonymous identifiers. This information is collected for purpose of improving our website. No personally-identifiable information will be collected by, or shared with Google Analytics. If you would like to opt out of this, information on Google’s opt-out policy can be found here  and you can also download Google’s opt-out Browser add-on here.

Tax

Any non-clothing item purchased from BlackBlue and shipped within the state of Minnesota will be taxed at a rate of 7.625%

Clothing shipped to Minnesota, and all items shipped  anywhere else, will not be taxed.

Terms and Conditions 

BlackBlue does not guarantee the availability of anything purchased from blkblu.com. We do our very best to ensure the accuracy of the website. In the rare case that the item(s) you ordered are not available, BlackBlue reserves the right to cancel the order. In such a case, you will be contacted, and a refund will be made to your original form of payment (if the payment has already been processed).

BlackBlue further reserves the right to cancel any order that meets the following criteria: lack of stock, suspicion of fraud, failure to process credit card information, incorrect item price, or other extenuating circumstances as we see fit. Again, any cancelled ordered will be refunded to the original form of payment. 

 

Copyright

BlackBlue, BlkBlu, all images and content of BlkBlu.com are the property of BlackBlue and cannot be reproduced without the express consent of BlackBlue.

All Brand names and trademarks are property of their respective owners.

 

 

 

Thank you for shopping with BlackBlue!