Shipping & Returns

Shipping

Standard Shipping (Continental USA): $10
Standard Shipping (Alaska & Hawaii): $25
Express Shipping (Continental USA): $25
Express Shipping (Alaska & Hawaii): $50

All domestic orders are shipped with either the United States Post Office Priority Mail or UPS.

A tracking number will be emailed to the address on file when the order is processed. 

We do our upmost to ship all orders in a timely manner, however, Please allow up to 72 hours for your order to be processed and shipped. Orders placed after noon on Friday will not begin the shipment process until the following Monday  

International Shipping

We are happy to ship orders internationally. At this time, we can immediately process orders going to Canada, Mexico, Hong Kong, and The United Kingdom, and the European Union.

Canada Standard Shipping: $40 U.S.
European/UK Standard Shipping: $60 U.S.
Asia Standard Shipping: $60 U.S.

Any import tariffs, duties, or local taxes are determined by local governments, and are the responsibility of the recipient, and must be paid on delivery. Shipments cannot be labeled as "gifts" for customs purposes, nor can prices be listed at less than the value paid for the item.

We are able to ship orders to many other countries world wide. Those listed above will be processed automatically. If you would like an order shipped somewhere else, please contact orders@blkblu.com.

Returns

We are happy to take returns for online orders within 14 days from the time of delivery. Returned merchandise must still be in like-new condition—being free from wear, stains, and have the tags still attached. Returned items must also be accompanied with a copy of the receipt. We offer either refunds or exchanges for online orders. Refunds will be returned to the original method of payment once the return has been received and approved.

All items purchased ‘on sale’ are final cannot be returned or exchanged.

Undergarments cannot be returned.

To make a return, please contact orders@blkblu.com for a return authorization. 

Shipping charges will not be refunded.

BlackBlue will also happily accept returns for online orders at our store location in St. Paul, MN.

BlackBlue does not assume responsibility for return items lost in transit without proof of initial delivery.

Any applicable shipping charges will not be refunded for returns.

 

Thank you for shopping with BlackBlue!